Finding expert Durham garage door repair services can be a bit difficult if you don’t know the right questions to ask. Simply calling the first phone number on your Google search isn’t always the best way to find repair services. Repairing garage doors can be expensive and dangerous. You want to be sure the person you pick to service your garage door knows the ins and outs of garage door components.
Hanson Overhead Garage Door Services has taken the time to pull together a few questions that are important to ask when trying to find a Durham garage door repair service.
Are They Certified?
Certified technicians should meet the following standards:
- Understanding of garage door functions and mechanisms
- Ongoing participation in physical exams (to ensure that the tech is capable of handling the dangerous work)
- Have a clean criminal record and background check
- Proof of certification should be with the tech at all times
Do They Belong to Trade Associations?
According to harvardsos.com, Trade associations are important professional connections that repair companies should be associated with. In the garage door industry, popular trade associations include the following:
- International Door Association (IDA)
- Institute of Door Dealer Education and Accreditation (IDEA)
However, these are not the only trade associations that a repair company could be a part of. There are also local and statewide associations that can benefit the company. Repair companies that are part of the Chamber of Commerce are also places you will want to consider giving your business. When companies are affiliated with trade associations it provides a bit more peace of mind that the company is being held to certain industry standards, which means you won’t have to worry about your door being repaired incorrectly or absentmindedly.
What Is Their Level of Experience?
Garage doors are very different. Some companies only work with certain doors. You need to make sure that the Durham garage door repair service is capable of working on the type of door you currently have. Hanson Overhead has experience with working with all types of door brands and styles. Our expert technicians can help you with a small or large garage door issue!
Is There a Warranty?
Always ask about manufacturer’s warranty. Also, ask about extended repair warranties that you might be able to purchase. Warranties can really help you if your door is constantly having issues.
Sometimes doors just wear out after a long period of time. If you think you might need new garage doors or want to talk to Hanson Overhead about replacement door options, feel free to contact us. We have someone available, 24/7 to talk with you about any issues you might be having! We also offer 24/7 Durham garage door repair services for those that have a problem with their garage door in the middle of the night, on the weekend, or the wee hours of the morning!
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